Returns & Refunds Policy

At Calantre Trips, we strive to provide high-quality outdoor and travel products. If you are not completely satisfied with your purchase, please review our Return and Refund Policy below.

1. Return Policy

We accept returns only in cases of:

• Defective or damaged products upon delivery.
• Incorrect items received that do not match your order.

Eligibility for Returns:

• You must request a return within 7 days from the delivery date.
• The product must be unused, in its original packaging, and include all tags and accessories.
• Returns are not accepted for change of mind, wrong size selection, or general dissatisfaction.

2. Return Process

To initiate a return, follow these steps:

1. Contact Us at [email protected] with your order number, product details, and reason for return.
2. Our team will review your request and provide further instructions.
3. If approved, you will be required to return the product to our designated return address.
4. Once received, we will inspect the item and notify you of the approval or rejection of the return.

3. Refund Policy

• Shipping Fees: Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

4. Non-Returnable Items

We do not accept returns for:

• Used or damaged items (unless received in such condition).
• Products returned after 7 days of delivery.
• Items without original packaging and accessories.

5. Contact Us

For any return or refund inquiries, please reach out to us at:
📧 Email: [email protected]

By purchasing from Calantre Trips, you agree to our Return and Refund Policy. Thank you for shopping with us!