At Calantre Trips, we are committed to delivering high-quality outdoor and travel products to your doorstep in a timely and efficient manner. Please review our Shipping Policy for details on delivery times, costs, and other shipping-related information.
1. Shipping Locations
We do not offer international shipping at this time.
2. Processing Time
- All orders are processed within 1-2 business days after order confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
Estimated delivery times after order processing:
- Local Deliveries: 3-5 business days
- National Shipping: 5-10 business days
- Remote Areas: 7-14 business days
Note: Delivery times may vary due to unforeseen delays such as weather conditions, courier issues, or high order volumes.
4. Shipping Fees
- Shipping charges vary based on the delivery location and product weight.
- The shipping fee will be calculated at checkout and communicated before order confirmation.
5. Cash on Delivery (COD) Policy
- We only accept Cash on Delivery (COD) as the payment method.
- Customers must pay the full amount upon receiving the package.
- Failure to make payment at delivery may result in order cancellation.
6. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS (if applicable).
- You can use this tracking number to check the status of your shipment.
7. Failed Deliveries & Reattempts
- If the delivery is unsuccessful due to an incorrect address or recipient unavailability, our courier partner may attempt one more re-delivery before the order is returned to us.
- In such cases, we may contact you to reschedule delivery.
8. Damaged or Lost Packages
- If you receive a damaged package, please refuse the delivery and contact us immediately at [email protected].
- If your package is lost in transit, we will work with the courier service to resolve the issue.
9. Contact Us
For any shipping-related inquiries, please reach out to us at:
📧 Email: [email protected]
By placing an order with Calantre Trips, you agree to our Shipping Policy. Thank you for shopping with us! 🚀